Recently I’ve been getting a lot of questions about how best to build your network on Twitter. I previously offered up some search strategies for finding your tweighbors. But after finding and following…where do you go from there? Not everyone finds jumping into the conversation that easy. And if you approach twits the wrong way you can end up being outcast as a marketer or spammer…or even worse in my opinion…BORING & SELFISH!
The best way I’ve found to foster community on Twitter is by being a community participant. If you want twits to interact positively with you, then you need to start by positively affecting others. But first, you better get organized.
TOOLS: One confusing aspect of Twitter is the noise factor! It’s true…there are plenty of uninspiring tweets. But maybe that’s because you’re not following the right twits. When it comes to real estate, you often target market to a specific demographic. So if you’re investing time in building relationships online, consider taking more time to check out your twits before you follow. Before following, take a little time to glance at their profile, visit their Website, read their short bio or scan their recent updates. This gives you a better vision of WHO’s tweeting with you.
Once you gain a following…don’t be afraid to rely on a desktop app to better organize your community! Tweetdeck can easily assist in the categorization of your twits. And Peoplebrowsr is like Tweetdeck on steroids with a variety of group features for better targeting those with similar interests.
ACTIVE LISTENING: It might sound like a request from a first grade teacher…and you’re absolutely right! Active listening means you’re listening with your whole self….your eyes, your ears, your heart, your mind…no distractions! And, making mental notes along the way! By becoming a better listener you become a better communicator…making you more productive. And if you learn to master your own communication skills, the easier it will be to leave lasting impressions on those you meet both online and offline. And we all know how misunderstandings can occur from not being able to read someone correctly…especially with email or SMS.
So, you need to listen a lot! I do. In fact I’m lurking in the background and you don’t even know it. I’m taking it all in and thinking about how I can add to what’s being said or shared. I do this to gather details about those I’d like to connect with….so that connecting and communicating become more seamless than stuffy! Not to mention all the fun you’ll have learning about others!
TWEET IT FORWARD “TIF”: Active listening will afford you with the best option for building your network authentically….and that’s “tweeting it forward”. When you listen to your followers you gain details (ladies…you know what I’m saying). Details give you insight into what your new friends like, dislike, need to know, want to learn, etc. So pick a time each day, to scan your followers tweets via Twitter itself or Tweetdeck categories. Better yet, use Twittersearch to find recent tweets related to your local area or interests. Once you’ve identified a couple of meaningful tweets…it’s time to access your resources (business and/or personal) and help!
Let me be crystal clear for a moment: the goal here is to share and add to the tweets you find meaningful. This is not thanking your retweeters. I’m specifically referring to helping those who haven’t helped you yet. For example, tweet about someone’s cause that you can also stand behind and help to spread the word. Answer twits with local questions that you can offer real advice for. If someone is looking for a specific resource for their business or is confused by something and needs a tip…be the one to kickstart their success or unscramble their confusion. Even making a random Blip.fm dedication to a twit that’s having an off day can create viral happiness!
The more you surprise others with your helpfulness….the more lasting impressions you make. It’s that simple. And if you’re not sure…just ask yourself, “What would Chris Brogan do?”










Fan – TASTIC! Really, really like that post!
And, you know you said: 'Even making a random Blip.fm dedication to a twit that’s having an off day can create viral happiness!'????
Well, here's The Testimonial: I really does work! I got a Blip.fm dedication from you when I was having a yukky day … it so lifted my spirits! So thank you for the dedication. And thank you for bringing that to our attention!
Wow…a comment AND testimonial! Now this IS one fabulous Friday! Isn't it "crazy good" how Twitter can make us all come together….sharing, learning, laughing, etc. And that those interactions, if targeted correctly, can yield some pretty amazing connections. Woohoo! You're username should be SeeJaneROCK!!!!
I'm so glad I found this post through a post at Karlana's World blog. I'm new to Twitter so found this very helpful, especially learning about peoplebrowser and twittersearch. I bookmarked this on Delicious and Stumble.
I'm new to Twitter too and never realized how powerful it was until now. Active listening is very important as messages can be misread or not read at all.
Karen & Jenn- It wasn't all that long ago that I was resisting Twitter…then embracing it as a newbie. At first I followed and tweeted with many Twits I already knew from other networks. It's a comfortable place to be and easier to ask for help from those you know. But as I started employing apps and other Web tools to broaden my network, I realized there were many others I could learn from and share with. So when I run across someone with a unique profile, interesting bio, or awesome blog I try my best to "Tweet It Forward" by sharing their uniqueness or expertise with my existing network.
I hope you find Twitter to be as helpful and fun as I have….and if you get stuck, don't be afraid to ask clarifying questions….Twits LOVE answering!
Niknik, do you know if there is a Twitter App for your real estate website, where someone who visits your site can also see your comings and goings on Twitter. Also, do you think first time home buyers (specifically that age group) is Twittering these days or is it mostly an older crowd? Gracias
Chris- You could use a "twidget" (twitter widget) to display your latest tweet on your blog. http://www.widgetbox.com/widget/twidget
Or, there IS a more integrated solution that we'll be talking about in an upcoming article series. So stay tuned…I promise to deliver some sweet solutions.
Nik_Nik.
Thanks so much for this…is so helpful…like having a primer for the new social media world..
I so understand the importance of twitter etc. but the finer details really contribute to the real discussion…
Hope you and Reggie are doing well..and the kids still enjoying their new puppy.We send you our love from Sonoma.
Twitter is a great tool for connecting. I'm just curious how long it will last. Not to long ago the thing to have was a MySpace Profile. Now MySpace has become that abandoned property no one wants to go inside of. I feel like there will be social media sites and tools that will create a huge impact in the web 2.0 world then become almost obsolete when the next best thing arrives. But I guess we just have to ride the wave and get the most from them while they are here.
Thanks for the helpful ideas on building communities. It is certainly a good sign that Twitter is here to stay when you hear that Facebook is trying to model their friends update area after Twitter's. See today,s NYT article http://preview.tinyurl.com/box9e8
Kathleen- Thanks for the Sonoma love! Be sure to download the new ebook: Twitter for Real Estate Twits. You might recognize some familiar faces, examples!
Samuel- I agree. Technology and communication will always be evolving…some tools will die..others will persist, grow, adapt, etc. I think learning and embracing enough TECH to feed your passion (and job) is all you need to have a successful…and fun-filled ride! We're never too old for Disneyland!
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