
Yesterday I had the opportunity of being a guest on #RTB on the Radio. Many of you may be familiar with this crew, but if you’re not…you’re really missing out! Really! So jump in and join the conversation. Michael McClure, Todd Waller, and Maya Paveza are hitting the #RTB nail on the head with each and every guest on their show, as well as just by being their uber-professional selves out there in the RE.net. Lead by example folks, woohoo!
I told them this already, but I’ll put it in writing again…I could have spent all day chatting about life, liberty and the pursuit of professionalism. But we all have day jobs (some of us more than one) so we had to keep it to an hour. Anyway, as our conversation unfolded the topic of the noise and particularly signal to noise ratio was raised (thank you Marc Davison). Anyway, we had so much to talk about yesterday, that we didn’t have much time to dive into this issue. And lately…it’s all I can think about…so I thought I’d ring out a few of my own thoughts here.
The REAL Issue as I See It
Real estate professionals are being mis-advised. Broadcasting what you THINK may be relevant information again and again, without pre-screening the source and considering the context is a waste of your time. Sure you might get “a hit” or heck, even a lead. But it won’t work consistently and it won’t be successful over the long haul.
So, while some “experts” may be leading you down their automated paths or filling you up with hope of launching a comprehensive social media marketing plan in 5, 10 or 12 days….my advice is “think for yourself”. There are no quick fixes with social media, it takes work and it takes drive….just like with any successful marketing or business plan. Most importantly, it begins with content. The tools and strategies for sharing good content with your sphere can be learned. But, creating and sharing good content takes skill.
So, what’s next?
Identify, Recognize, & Organize
Identify your role in obtaining good, relevant content. Are you a content creator a content curator? Or perhaps you’re both.
A content creator is someone who identifies the “needs” within their audience and seeks to help by creating original and highly relevant content. This content is most often in the form of articles, videos, or a mixture of media shared usually via your own blog…as well as on social outposts.
A content curator is someone who sifts through the Web to find and deliver the most relevant content for their intended audience. Sort of a Hunter-Gatherer 2.0! I know many of you might be saying, “Yeah, yeah…I’ve been doing this for awhile!” And it’s true, we have! We share links to helpful media in our tweets, status updates and even within our blog posts. But a thoughtful content curator is more than just a broadcaster of good info. It’s someone who understands their brand and their audience well enough to identify the relevancy of the content, as well as the best context for sharing.
Recognize the sources that deliver consistently rockin’ content. You probably have your favorite news and resource sites that you visit on a regular basis. If not, you need to recognize both local and national sites that can assist your content delivery efforts. And if you ROCK a niche, be sure to recognize those sites as well. If you’re not sure where to go to find sites based on relevancy…start at Regator and Alltop and search by category or keywords.
Organize your sources in a dashboard or reader format for easy access. Once you’ve recognized the sites that provide highly relevant content, organize them into a personalized news dashboard. Now I’m lucky because I have a “Reggie”…and “Reggies” are hard to come by. But my Reggie rocks at splicing and dicing feeds which can be displayed in my own personal resource dashboard. If you don’t have a Reggie, other DIY favorites for content organization include: Alltop, Regator, and Google Reader.
Your Challenge
Balance & Frequency
Balance the type of content you share. The content you share represents you, and your brand. So be sure to really check out what you share with your network. If you share an article, read it first. If you share a video, watch it first. Don’t let fancy titles rule your sharing. And don’t let poor tips and products be a reflection on your brand. Your goal should be to find and share content that REALLY helps your audience…or is REALLY interesting.
Don’t ask me to give you a personal to professional ratio…but I will tell you this much…your consumers don’t gain anything from a constant stream of commentless Foursquare checkins…and the same could be said about listing tweets that are not framed in a social context. If it doesn’t add value or create conversation….don’t share it! Local market trends and charts, interesting events, homeowner tips, niche resources….those add value! And yes, I know that my son changing his spelling test grade doesn’t add value, but it surely creates conversation.
Moderate your frequency level and improve your quality of life. For those of us that love our spouse, and enjoy spending time with our kids, family, and friends…..this is for you! I know I’m not the only one who feels that their attention has been diverted far too many times by the compelling feeling to tweet, post, snap, and share on a regular basis. The feeling is important…you need to be motivated to deliver consistency with social media. That being said, I’m far more concerned with delivering better quality content than quantity. And so should you if your strategy is to become your network’s trusted advisor.
And in order to do that, you need to listen, share, and respond. I see a lot of sharing out there….but far less listening and responding. Social media is about creating opportunities to engage with others. So rather than auto-posting 20 articles a day….try scheduling 3-5 REALLY GOOD shares…and then focus on listening and responding, as well as interacting with others’ shared content.
Now I have much more to say on this topic…but I gotta run…I’m off to get a mani-pedi with my munchkin! But if you have any thoughts or ideas about content creation and curation, I’d love to hear them!




I keep getting drawn back to the RE tech blogs…because they're freakin' good. Nikki, just by writing about content curation–just using that word in the right way–you are way ahead of the social media universe, especially as pertains to the RE space.
The way I see it, curation, on the surface does not add anything new, does not add value. But that's false. Alltop, for instance, is ALL curation. Just rounding up the "best of the web" is a value-add. So, curation is great, but there's a next step to add even more to it. This can be by way of synopsis, adding one's take, criticism, adding third-party voices on the same topics, expanding on content…you name it.
Keep curatin'.
Woohoo! Thanks Ian! And you're right on! I think the next step involves "getting crafty" with content in support of what you create, or expanding upon a topic using a broad social scope including some combination of comments, updates, tweets….basically, curated conversations that make a point…or make you ponder.
I left this response under Ian's comments because I felt "Connected" to them. I enjoy Ian's Tweets @be3d and, on this subject (Which I feel is very relevant), I share his passion for "Curation".
As for you, lil @nik_nik , once again you have shown why I have you as one of my 12 "Human Aggregators" on Tweetdeck! because you consistently supply me with Quality content, quite the opposite of what your subject was in this post. You are an "invaluable" tool in my "Coaching" belt! I thank you for that! Another GREAT post!
Thanks for all you do Nik_Nik!
@CBRELongBeach (@TheRECoach)
The New Rules of Content Creation & Curation http://tinyurl.com/2aezfys
Hi Nicole! You and Reggie rock! Couldn't agree more on the need for curation!
Thanks for the Regator mention… for those who are interested in seeing what our curated real estate blogs look like, check out: http://regator.com/business_finance/real_estate/
Thanks! And keep the great content flowing and easy to access…just have you do so well! Your mobile app rocks for keeping me in the loop and mobile sharing! I love it!
NikNik,
Thanks for continuing the conversation from #RTB on the Radio here on MTO!
As I mentioned on the show, I believe a lot of our interactions, social media included, need to have an intentionality to them. Just as many business folks, not just real estate agents, have problems adhering to a business plan, so to is it difficult to chart a social media course of action and stick to it.
Of course, I truly love your take that it also includes a degree of attention too!
Intentional Attention <– hmmm….
Thanks for intentionally dropping by! Let's plan another date so we can keep chatting this one up!
Nicole,
Thanks for the mention, thanks for appearing on the #RTB on the Radio show, and thanks for this thoughtful commentary on "the balance" we're trying to find in this brave new world of Social Media many of us are navigating.
You continue to provide amazingly relevant, interesting and valuable information in a way that is both fun and entertaining…in a manner that is wholly unique to you.
Thanks, Nicole, for being such an inspiration and such a great example of how technology and Social Media can be used to maximum effect.
Best,
Michael
It's all about infotainment! Fortunately I had years of 1st and 2nd graders that were very candid about the lessons I was teaching them. The more fun I made the learning process…the more involved they got in their own learning.
And thank YOU for the inspiration you give to me! I'm a fan!
Another great post Nicole. You truly are great at what would you do! You lead by example, inspire, and share great information for how to become a trusted advisor. Thank you.
Well thank you! I really enjoyed all of our Cyberhomes Webinars…the feedback I got from your agents was and is invaluable!
[...] of one of the biggest real estate markets is this post by a person called Nicole. The post put some details around content creation and what is relevant and balanced in posting on real estate for clie…. There is also a recording on http://www.blogtalkradio.com where Nicole talks about her thoughts and [...]
Hi there,
I really wanted to listen live, and intended to, but family is in town for graduation festivities and I was kidnapped. Appreciate the good content you provided in this post as I was feeling sorry for myself for missing out! Thank you very much.
You rock Susie! And I wouldn't have you compromise your family time! Hope you had a blast!
Thanks for the thoughts. I think you are dead on in your assessment of what it going on with the so called "experts" and the message they are sending. It is awesome to hear your straightforwardness.
Thanks…my internal flame is lit…so expect more of this!
Thanks for the awesome post, well presented! Love your terminology – you've inspired us to curate your information and create some additional comments of our own: http://realestateblogsites.com/2010/06/04/tips-fo…
The New Rules of Content Creation & Curation http://tinyurl.com/2aezfys
I think the best part of this post is that agents should recognize that they may not all have the right DNA to be a content creator. That being said leveraging sites like Google News, etc makes it pretty easy to get out there on the web and find content for your community that would be meaningful and that they would appreciate. We were able to grow a fan page to 1,000 fans without ever producing any original content! Just spent 5 minutes a day looking for useful articles on the web (like this one) to pass along to our fans. Also, with the popularity of reblogging and sharing, if you are the person that brought something useful to your communities attention, it serves the same purpose as creating it yourself (minus the UV's to your site of course). Good stuff Nik Nik thanks again.
Great post, Nik. Many agents get caught up thinking that this will be an effortless endeavor that will happen overnight. Obviously it takes time, consistency, and (in my humble opinion) originality. Sure, not everyone is meant to be a source of original content, but surely we can all use some common sense as to what can/cannot be the integral part of social media integration. As always, great post (RT'ing).
Nicole, this post is so timely. There is a local title company in the Seattle area who is sadly promoting they'll make it easy and do all the updates on Twitter, Facebook and write agent's blogs (for a fee, of course)… the content is crap and what's equally bad is that when you see all these agents with the same (garbage) content, it really looks pathetic. It's creating too much static in the all ready crowded Twitterverse.
These agents have no clue because a majority of them don't even know how to use Twitter or Facebook…so if someone were to reply and ask them about Legos or what ever is being updated for them–they wouldn't even know it!
It's a mockery of social media and I don't know if I'm more bothered by the predatory title company for thinking they can start a social media division, sell bad info and content and take the agents money or for the agents who really don't care about knowing what social media is, they just want an easy button.
Rhonda Porter – STOP that Title company immediately! explain to them that are being complete idiots, and it will have an adverse effect on their business. Stop "Stepping over a dollar, to pick up a dime".
@CBRELongBeach (@TheRECoach)
The New Rules of Content Creation & Curation http://tinyurl.com/2aezfys
The New Rules of Content Creation & Curation http://tinyurl.com/2aezfys
Social Media is not mindless chatter and random opinion. It's a conversation. If you're sharing fun stuff with friends online, that's great, yet as you say… keep a balance. You are your brand, sharing who you are authentically goes a lot farther than just grabbing a headline and blasting it out. Conversation is where the opportunity lies, and as you say, listening is part of that.
It's not about quantity, it's about connection. In these transparent times, it's obvious if your 'broadcasting' is authentic or not. In life, we belong to many different groups. We don't want to show up everywhere with exactly the same broadcast. Each community has it's own premise and conversation.
I talk to real estate agents everyday and the temptation for many is to systematize it or to outsource it when they come to the realization that social media is not a short cut and actually a bit of work to do it well. There is no EASY button. Don't Outsource Your Personality. http://bit.ly/bt0zQl
Rene Fabre – You "hit the nail on the head" when you asked Real Estate Agents to stop "Systematizing" & "Outsourcing"! I fight this every day with my 200 Agents. They have an "ingrained" tendency to do so. Fortunately for me. they are very receptive to my teaching and my pleas. We now have 72 of them engaging, in what I call, "The Social Media 4Square" (Twitter, FB, YouTube, & LinkedIn w/ a Blog as the Hub) and we stress "Originality" and "Helpful", quality content (not to mention – Hyper Local)
@CBRELongBeach (@TheRECoach)
Once I break the ice I hope to get my feet wet.
There are alot of companies out there that boast they can promote your business.
Huge changes.
Guess I won't need the rotory anymore.
Loved the info, great stuff
Great article, very good insight! As for the social media, I've noticed that many people tend to think of the whole social networking phenomenon as of something wonderful, amazing and most importantly self-sustaining. But it isn't true – the social sites are just tools. The possibilities of sharing information are truly amazing nowadays but you've got to know how to share and what to sure to become a useful resource yourself. And you've given some pretty good advice how to do it
The number of so called "experts" that want to sell me their services on social media marketing is mind boggling. I probably get 10 emails a week. Most of them are former Realtors. Those who can't teach! I fully agree that with social media you have to just listen to yourself and run with it.
Grayhawk Real Estate – Protect your Agents from these, so called, Gurus! Hire a Professional to Train, Lead, & motivate your people. I can honestly say that since I "Settled Down" into my role here at CBCA, after 8+ years of consulting (had about 350 clients in NoCal), I have never been happier and I would expect that there is someone in each municipality, like me, that would be a benefit to a "progressive" RE Co. looking to expand their reach.
@CBRELongBeach (@TheRECoach)
Right on point… thanks again
[...] Nicolay created a good article that discusses the two categories of information we share online; curation and creation. If you’re a real estate agent strapped for time, your schedule probably gets along better [...]
[...] regarding the importance of being intentional with regard to your approach to Twitter.The New Rules of Content Curation and Creation | Social Media uberstar Nicole Nicolay (@nik_nik) of AgentEvolution.com and MyTechOpinion.com drops [...]
great stuff you got here.
Wonderful post…should be required reading for all Realtors. There are way too many just cluttering things up. Throwing sh*t at the wall and hoping something sticks is not a strategy for success!
I was at Honolulu Agent reboot NicNic:
Did you see this article that says the perfect mix of content vs curation is 25-24% content and the rest curation? http://www.convinceandconvert.com/social-media-me… Seemed to really go with this article. I didnt read every comment hopefully it hasnt been mentioned already.
Great tips. this one is particularly true -> “Balance the type of content you share. ” Balance is important in everything we do and achieving this in your marketing plan can really make a huge difference.
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[...] A content creator is someone who identifies the “needs” within their audience and seeks to help by creating original and highly relevant content. This content is most often in the form of articles, videos, or a mixture of media shared usually via your own blog…as well as on social outposts. A content curator is someone who sifts through the Web to find and deliver the most relevant content for their intended audience. The New Rules of Content Creation & Curation – MyTechOpinion.com [...]
[...] The New Rules of Content Creation & Curation – MyTechOpinion.com Identify, Recognize, & Organize Identify your role in obtaining good, relevant content. Are you a content creator a content curator? Or perhaps you’re both. So, what’s next? A content creator is someone who identifies the “needs” within their audience and seeks to help by creating original and highly relevant content. [...]
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[...] The New Rules of Content Creation & Curation – MyTechOpinion.com Identify, Recognize, & Organize Identify your role in obtaining good, relevant content. Are you a content creator a content curator? [...]
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